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  • SKU: CUS003-POS-ENG
  • Format: POSTER
  • Language: English

Customer Service: Difficult Customer ALERT (Poster)

Product Description:

Customers flaring up all the time? Douse the fiery anger with this program. It details a simple process that will help your staff deal with angry customers and turn unpleasant encounters into positive interactions.

  • Perfecting listening skills
  • Creating a customer service ?rescue'
  • Diffusing emotions of unhappy customers

18" x 24" laminated color unless stated otherwise in the description above.

A quantity discount will be applied for 10 or more posters once added to your cart.

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